Frequently Asked Questions2020-03-04T12:50:02-06:00

Frequently Asked Questions

Can I upgrade my plan at any time?2019-12-03T12:02:51-06:00

Yes, you can upgrade or downgrade your plan at any time, as well as cancel it.

Can you connect rodia.app to my point of sale system?2019-12-03T20:06:31-06:00

Yes, the cost of development and implementation with a point of sale system is separate and may vary according to the system of each establishment.

I have many branches. Do I have to pay for each one?2019-12-03T12:08:14-06:00

Rodia works on a per branch baises but you can choose the number of branches to include in the plan. Also you can create a Loyalty Plan for an specific branch and have it share rewards with other branches. This is a grate way to promote a new location with the current customers of another location.

What happens if I decide to cancel? Do I lose all my information?2019-12-03T12:12:40-06:00

You can export your data at any time to make backups, if your plan ends or is canceled, you will not be able to access your information until you renew it.

Is there an installation or registration fee to start using Rodia?2019-12-03T20:07:14-06:00

There are no registration or installation costs to use your Rodia account. The only additional cost to the monthly payment is the cost to customize the App with your brand image.

Can I cancel at any time?2019-12-03T12:11:48-06:00

Yes. There are no long-term contracts and you can cancel at any time.

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